All spa treatments must be reserved by credit card; pre-payment for services may be paid by credit card, gift certificates, checks or cash.

 

If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice. Call the office at: 830.693.7546.   If we don't answer leave your information on our answering service. Your credit card will not be charged if you cancel 24 hours prior to your scheduled appointment. Please keep in mind that "No-shows" or last minute cancellations leave our Doctor and therapists with empty appointment times as well as other guests that can not get in. Because of this, clients that do not honor their appointments will be charged a cancellation fee as follows:

 

ð       A room fee of $50.00, for every 30 minutes of the scheduled appointment, is applied if not cancelled 24 hours prior to your scheduled appointment. 

ð       More than 24 hours notice--service will be cancelled at no charge

ð       Less than 24 hours notice--50% of the service price will be charged

ð       Failure to show without notice--100% of the service price will be charged

 

No refunds on GIFT CERTIFICATES or prepaid Services.

No Show No Call voids gift certificate.

 

~ Sorry but Email appointment cancellations are not accepted ~